This data privacy statement explains how Solution17 (hereafter “we”, “us”) processes which personal data of you for which purposes. In any event, collection and processing of personal data will only take place conformable to the applicable law (i.a. the General Data Protection Regulation, “GDPR”).
Contact form or other requests
We process your data in order to provide you with the agreed or requested services on this website: If you register and log in; if you take part in training courses or events; if you send us inquiries about products or possible adverse event. The legal basis is Article 6 (1) b) GDPR.
[We use Google Analytics for a cross-device analysis of visitor streams based on an individual user ID]
You can prevent that data (including your IP address) generated by the cookie is transferred to Google if you download and install this Browser-Plugin.
Data Transfer to Third Parties
We may share personal information with third parties.
1. Reporting obligations to regulatory authorities and enforcement of rights
As a pharmaceutical company, we are subject to specific regulations, such as pharmacovigilance. Some of these laws require us to send your reports to regulators or other authorities worldwide (including countries that may have a different level of data protection than the EU). We only provide authorities with personal data if we are legally obliged to do so. In order to protect our rights or the rights of third parties, we may also disclose data to rights holders, consultants and authorities in accordance with legal provisions.
2. Service provider
We engage service providers to process your personal data for the purposes described in this data protection information. These service providers process the data only on our behalf, in accordance with our instructions and under our control in accordance with this data privacy declaration. One of these service providers is: Adobe Systems Software Ireland Limited, 4-6 River-walk, Citywest Business Campus, Dublin 24, Ireland, providing data and web analytics services.
3. Data transfer to recipients outside the EU
Some of these service providers and Solution17 companies process personal data outside the EU. In these cases, we ensure an adequate level of data protection to comply with European law (usually through EU standard contractual clauses published by the European Commission).
Solution17 processes your personal data for as long as necessary for the purpose of the processing, which mainly is the provision of our services requested by you. This means for example that we send you newsletters for as long as you did not withdraw your subscription or that we store your user account data (login, profession, name etc.) for as long as you maintain a user account with us.
In general we will delete data related to:
- your (customer) requests after one year
- your user account after one year
- analytics data (website use) 37 months
You can request information which personal data we store. If you have provided personal data based on a contract or consent, you have the right to receive this data in a common and machine-readable format.
In justified cases, you may also request the deletion, correction or limitation of the processing of your data. If your personal data is transferred to a country outside the EU that does not provide adequate protection, you may request a copy of the contract that provides adequate protection of personal data.
Where you provided consent for the use of your personal data, you can withdraw your consent at any time with future effect.
If we use your personal data on the basis of a balance of interests, you can object to the use of your data. In this case, we will no longer use your data unless our interests prevail. You can object to the use of your data for direct marketing purposes, e.g. the receipt of mailings, at any time without further consideration.
Data privacy statement as of: 01/03/2020